The demand for the care-giving industry has immensely increased nowadays because many seniors need care. Moreover, people take care of their loved ones but because of some distractions it is not always possible for them to take care of every time. This is when compassionate personal support is required. However, one of the strongest part of their job is their relationship with their client. Moreover, if someone is providing personal support to someone with a health condition, bear in mind that their relation and connection with the person is one of the most significant thing.

Now let’s discuss the importance of empathy in support work and its impact on patients.


Care-giving refers to the activity of looking after someone who is ill and sick. It also includes taking care if children, elderly people and the disabled. Care-giving can also be done as a profession. We will discuss it keeping into consideration the professional caregivers.

However, parenting also involves care-giving so this article is helpful for them as well.

Furthermore, people go for professional care giving services when they do not have someone to depend on and they struggle with their daily life activities.

Services of the caregivers:

  • Assistance in household chores: cleaning, washing, cooking etc.
  • Help in personal care: changing, bathing etc.
  • Emotional and mental care, listening to patients
  • Providing medicines on time
  • Accompanying the patient to doctor


Emotional intelligence in Care-giving:

You might have heard that emotional intelligence in taking care of elders plays a crucial role. But many of us are unaware of what emotional intelligence is, so let me tell you that emotional intelligence refers to the ability of a person to understand and supervise the emotions of others as well as his own by communicating with them and overcoming certain challenges.

However, care quality enhancement can be achieved by digging deeper into it.

Self awareness:

First of all, the person providing personal care must understand his self so that he could deal others effectively. It includes knowing your strengths and weaknesses.


Next, you must learn to manage your feelings so that you can handle any situation effectively.

Social awareness:

With social awareness, you’ll gain knowledge about different emotions and feelings of people and also various situations.

Relationship management:

A good service provider balances his personal and client-provider relationships effectively.  Moreover, he must know the way to communication, and understand the importance of team work and be able to manage conflicts.

Impact of emotional intelligence on patients:

Care-giving completely depends on emotional intelligence. The emotions play a vital role in the care giving of a person. It helps the elderly people in many ways:

  • Enhanced mental health: When the care providers listen to the patients carefully, they pour their hearts out and share all their feelings which make them feel lighter and they get mentally relaxed. In this way, their mental health is enhanced and they get better day by day.
  • Optimistic: When the patients get good company, they learn to acknowledge themselves and a ray of hope grows in them. Their solitude ends and a good caretaker becomes the reason for their optimism. They think good, stay happy and get regular meals this is because of the attention they receive.
  • Good decision-making: When the caregivers provide enough love and good care to the patients, it releases their stress and they improve in decision-making.

When looking for the right services select a company that is reliable and has staff that us well experience, qualified and well trained. They must be highly professional and understand the importance of mental health.